Technology


Or, the Snarky Verizon Guy‘s Revenge*

As I have mentioned previously, when I started work, I got a Black.Berry for work. And I got a phone plan because I am trying my best to keep my personal life personal and am willing to carry around both a Berry and a phone to do so. The Berry phone number is the only number work has and no one else in my life has that number.

So Verizon gives me a new number. Great. However, today the Berry starts blowing up with texts from people who don’t know or forget that the person with this number before changed his number.

And these texts? All congratulations texts. Why congratulations? Because dude-who-used-to-have-this-number just got engaged.

Somewhere, someone in the universe is laughing right now.**

* Of course, this actually has nothing to do with him. But still.
** I will concede, Well Played Universe, Well Played.

Even though I just got the BlackBerry a week and a half ago, it was not holding a charge the way it should. Everyone I know who has a Berry can go days without charging, so the fact that my Berry could only go four, five hours without flashing the yellowish-green light of death and cutting off my email and internet access was not so good. Also, although I’m not doing it now and really would like to avoid doing so whenever possible, there will be times in my legal career when I am at work ten, twelve hours and a BlackBerry that doesn’t hold a charge is just not going to cut it.

So, of course, there is no way to remedy this without actually going to the Verizon store. I did call though, just to be sure, and the tech on the phone told me it was no big deal, they would just switch out the battery at the store.

And I went. They were understaffed, as always (I love that they waste one person checking people in. I can use a cell phone. I can check myself in). The tech guy I got was trying to juggle two customers at once and he was super-snotty from the start. I explained that my Berry was not holding a charge (super nicely, of course) and I got this in response:

“Well you’re syncing your email to your BlackBerry. You cannot expect it to hold a charge if you do that.”

Seriously? Because, if I’m not mistaken, syncing email is the whole f-ing point of the BlackBerry. I am not carrying this thing around for fun. I am carrying it around so I can get my work email at any time and as soon as it is sent and received.

I pointed this out to the tech guy (again, very nicely!) and we finally agreed that we’re would just try a new battery and see if that made any difference (even though he assured me it will not). Whatever. I still got my way and got my new battery.

Although the tech guy did have to have the last word: He told me that even if it wasn’t the email thing draining the battery, it was surely the fact that I have the Berry set on vibrate.

OF COURSE. Why didn’t I think of that???

Let’s just say it was a terrible, horrible, no good, very bad time that luckily had a happy ending (although perhaps not a particularly happy ending from my mac’s point of view), but not before tears were shed.*

*If you happened to be in the East Side Apple Store this afternoon and saw someone looking on the verge of a meltdown, then you probably had a fifi sighting. When everything was said and done and I was driving home, I called the boyfriend to tell him the whole story. When I got to this point, he just sighed and was like “You were that girl, weren’t you?” Yes, indeed. Bar-related things are extremely stressful, people.